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Petoskey · Harbor Springs · Walloon Lake · Bay Harbor

What It's Like
to Have a Steward

This isn't a brochure. It's an inside look — what we actually do, how we do it, and what your experience looks like from day one.

Prepared for you by Dalton & Selena McNeely

What's Inside This Guide
A Visit Monitoring Findings Emergency Drive Folder Annual Reset Your Experience Getting Started FAQ
Every Two Weeks

What a Visit
Actually Looks Like

Walk through a typical bi-weekly visit from your perspective as a member.

1

48 hours before: you get a reminder text

A quick text confirming your service day and noting any weather conditions we're watching. If there's been a recent storm, we'll mention we're doing a more thorough exterior check. No action needed from you — just a heads-up so you're never surprised.

2

We arrive and let ourselves in

Using your lockbox or door code — whichever you set up during onboarding. We disable the alarm with your code. No coordination, no calls needed. We've been here. We know where everything is.

If you're in town, your service day stays the same. If you'd prefer we skip that visit, just let us know — same monthly fee either way.

3

Full monitoring walkthrough — before any cleaning starts

We always monitor first. That way our observations aren't affected by cleaning activity, and we catch anything that needs attention before we're deep into the work. Every major system in your home gets checked against what we know your baseline looks like — explained in full in the next section.

4

Professional cleaning — full scope, every visit

Kitchen, bathrooms, living areas, bedrooms, floors. A full professional clean by the same two people who know your home. For larger properties, we work on a rotating zone schedule so every area of the home receives consistent, thorough attention without rushing through any of it. If you need extra attention before guests arrive, a quick text handles it — we quote it separately and get it done.

5

Vehicle care

For members with cars stored at the property, we start and run each one for 10–15 minutes, visually check tire pressure, and confirm nothing looks wrong. Vehicles left unrun deteriorate faster than most people realize — batteries discharge, seals dry, brake rotors rust. This keeps them ready for your arrival.

6

Photos taken and uploaded to your Drive folder

We photograph key areas — entry, main living spaces, any flagged items — and upload them to your Google Drive photos folder, organized by date. You can pull up photos from any past visit to see exactly how your home looked that day.

7

Visit report uploaded — same day

Every visit ends with a completed digital report: overall status, a full checklist across all monitoring areas, detailed notes on anything found, and photo confirmation. It lives in your Drive folder. No action needed on your end unless we've flagged something — and if we have, you'll already know, because we'll have texted you.

The Monitoring Protocol

What We're Actually
Checking — and Why

Here are the systems we look after and why each one matters for a Northern Michigan seasonal home.

Heating, Ventilation & Air Conditioning
+
The most critical system in any Northern Michigan seasonal home. A furnace failure in an empty house during January can freeze pipes and cause tens of thousands in water damage within 24–48 hours. We take this one seriously.
  • Verify thermostat set point and confirm the home is actually holding that temperature — vacant homes are typically set to 55°F
  • Listen at the furnace for anything that sounds different: rattling, banging, short-cycling, failure to ignite
  • Inspect and note furnace filter condition — a clogged filter is one of the most common causes of system strain and shutdown
  • Check the base of the furnace for water pooling, rust, or soot
  • Confirm warm air is coming from registers throughout the home
  • Inspect the exhaust flue for rust, gaps, or disconnection
Water Systems & Plumbing
+
Slow leaks and undetected drips cause more cumulative damage to vacant homes than almost anything else. Running every fixture also keeps drain traps from drying out, which matters in seasonal homes that sit empty for months.
  • Run every faucet in the home — kitchen, all bathrooms, utility areas
  • Flush every toilet and verify the fill cycle completes normally, no running
  • Inspect under every sink for moisture, staining, or active drips
  • Check the water heater — pooling at the base, rust, unusual odors, and whether the unit is actively heating
  • Note main water shutoff location and condition, documented in your Property Bible for emergency reference
  • Inspect visible supply lines for discoloration or signs of stress
Electrical & Security
+
Tripped breakers go unnoticed in empty homes and can disable refrigerators, sump pumps, or any system that needs power. Security checks confirm your home doesn't look or feel unoccupied to someone looking for an opportunity.
  • Check the electrical panel for any tripped breakers
  • Test outlets in key areas — kitchen, bathrooms
  • Note any burning smell near the panel or appliances
  • Walk all entry points — doors, windows, sliding glass — and confirm everything locks as expected
  • Verify alarm system is armed and functioning on exit
  • Note any signs of attempted entry, vandalism, or tampering
Exterior & Grounds
+
The exterior tells us what weather has done to the property between visits. Northern Michigan ice storms and high winds can cause real damage that compounds when nobody catches it for six months.
  • Full perimeter walk — foundation, siding, windows, fascia, roof edge visible from ground
  • Check for storm damage: fallen branches, roof debris, ice dam formation at eaves
  • Inspect downspouts and visible drainage — blockages send water against the foundation
  • Bring packages and visible mail inside — a porch full of deliveries is an advertisement that nobody's home
  • Driveway and walkway conditions — snow, ice, debris that creates a hazard on your arrival
  • Photograph any changes from the last visit
Interior Condition
+
We are looking for what changed since we were here two weeks ago. A new ceiling stain. An odor that wasn't there. Evidence of a mouse that found a way in. These things matter — and they're easy to miss if you're not looking for them specifically, against a known baseline.
  • Check ceilings and upper walls for new staining or discoloration — often the first sign of a roof or plumbing issue
  • Look for evidence of pest activity: droppings, chewed material, new entry points
  • Note any unusual odors — mildew, must, gas, or burning
  • Inspect basement or crawl space if accessible — moisture accumulation, sump pump function
  • Refrigerator and appliance condition if left powered on
Thermal Imaging — September through May
+
Thermal imaging is the one tool that lets us see what the human eye cannot — temperature anomalies behind walls, ceilings, and floors that indicate moisture intrusion, heat loss, or insulation failure. These issues are inexpensive to address when caught early. They are not inexpensive when they're found by a water stain on your living room ceiling.
  • Once per month during cold season, one of your bi-weekly visits includes a full FLIR thermal scan of interior walls, ceilings, and floors
  • Your first scan establishes a documented thermal baseline — every subsequent scan is compared against it
  • We look for significant change: cold spots indicating heat loss, warm or wet signatures suggesting moisture, irregular thermal patterns behind surfaces
  • Thermal findings are documented with images and included in your visit report
  • We report what we see, not what it means — licensed professionals determine root cause when a concern is flagged
One furnace failure caught early versus missed: a $150 service call versus $15,000–$50,000 in water damage from frozen pipes. One visit report that prompts a call about a dripping water heater: a $300 repair versus a flooded utility room. The membership doesn't pay for itself someday — it pays for itself the first time something goes wrong and someone's already there. — The Math
Why All of This Actually Matters

Not only are we proactively looking after your home — this systematic, documented checking also strengthens your position with your insurance company if anything ever does go wrong. Many vacation home policies include a vacancy clause that can reduce or void coverage when a property sits unoccupied beyond a threshold, typically 30 to 60 days. If a claim ever gets filed, your insurer will look at the property's history — what was being done, how often, and by whom.

Bi-weekly professional visits documented with dated reports and photos in your Drive — that's a record going back to day one. You're not relying on memory or a neighbor's word. You have the paper trail.

The Anomaly Protocol

What Happens When
We Find Something

Every finding is handled the same way — consistently, without guessing, without alarm. Here's how that works in practice.

✓ All Clear

Everything looks and functions the way it did on our last visit. No anomalies found. Report uploaded with full checklist confirmed. You'll see it in your Drive folder. Most visits look exactly like this — which is also the point.

⚠ Concern Found

Something has changed from our last visit or isn't behaving as expected. We photograph it, document it in the report, and text you directly with a plain-language description. No diagnosis — just what we saw and a recommendation to have a licensed professional take a look. We offer to coordinate access and be there when they arrive — included in your membership.

! Emergency

Active threat to the property. Burst pipe, furnace failure with freezing temps, apparent break-in. We act first — shut off water if needed, call 911 if required, secure what we can. Then we call you immediately with a full account of what we found and what we did. Emergency response is included in your membership. No extra charge, no hesitation.

Most visits are All Clear — and that's exactly what a well-cared-for home looks like. When a Concern or Emergency does surface, it's only catchable because we've been there every two weeks. That consistency is what makes the difference between a $200 plumber call and a flooded utility room.

"We are not home inspectors, HVAC technicians, or licensed contractors — and we are fully transparent about that in our service agreement. Our role is consistent, systematic observation. We see the baseline. We notice what changed. We tell you, and you decide whether to call a professional. That early warning is what you are paying for." — Dalton McNeely, Great Lakes Stewardship

Seen enough? We'd love to hear about your property.

Text Us or call 231-881-6338
Our Protocol

When Something
Needs Attention

How we handle it — whether we find it on a visit, or you reach out between visits.

Most visits end the same way: all clear. That's the whole point of consistent stewardship — nothing surprises you because nothing surprises us. But when something does come up, here's exactly how we handle it — whether we catch it on a scheduled visit, or you alert us between visits.

When we find something during a bi-weekly visit, the response below is part of your membership — included, no extra charge. When something comes up between visits and you reach out, we respond as quickly as we can during reasonable hours. The initial response — getting there, stopping active damage, calling the right professional, meeting them at the property — is part of being a member. Extended vendor coordination beyond the initial response is quoted separately. We'll always tell you upfront what's included and what's billed, before any clock starts.

Pipe Burst or Active Water Leak

+

We shut off the main water supply at the location documented in your Property Bible. We photograph the damage. We contact your preferred plumber or coordinate emergency service. We stay while they assess. We report back with photos and a full account of what happened and what was done — before you have to ask.

Furnace Failure in Winter

+

A furnace failure with nobody home means frozen pipes within 24–48 hours. We contact your HVAC service, coordinate emergency repair, and if the home risks going below freezing before they arrive, we open faucets to drip and protect the property until help gets there. We keep you updated in real time — not with a summary after the fact.

Storm Damage Assessment

+

After any significant weather event — ice storm, high winds, heavy snow — text us and we'll assess your property and send a full photo report. Included in your membership, no extra charge. No waiting to hear from a neighbor weeks later. You know exactly what happened to your home because we already went and looked.

Vendor Access & Repair Coordination

+

When something we've flagged during a visit needs professional follow-up, we coordinate it. We meet the contractor, let them in, stay while they work, confirm what was done, and report back. You don't have to drive up for it. For elective projects outside the scope of our monitoring, we're happy to help — quoted and billed separately.

We respond to calls and texts as quickly as safely possible. We're in Petoskey — this is our area, and same-day response is our standard. For after-hours situations, we'll coordinate next steps by phone and be on-site first thing the following morning. You are not reaching a regional dispatch office. You're texting the people who will actually show up.

Complete Transparency

Your Private
Google Drive Folder

A running, permanent record of your home's condition — accessible from anywhere, at any time.

Most homeowners have no real record of what's been done to their home between visits. A verbal update from a cleaner, maybe a text. Nothing that accumulates, nothing you can reference, nothing to hand to a contractor when they ask what happened before they arrived.

We do this differently. Your private Google Drive folder is set up during onboarding and builds, visit by visit, into a complete history of your property's condition. Here's what lives inside it:

📋

Visit Reports

+

A dated digital report after every visit — completed on-site, uploaded the same day. Overall status, full monitoring checklist, detailed notes on anything flagged, and confirmation that photos are uploaded. A searchable history you can reference from anywhere, anytime — or hand directly to a contractor who needs background on the property.

📷

Photos

+

Organized by visit date. Key areas of the home, any flagged conditions, system states. Pull up photos from any past visit to see exactly what your home looked like that day.

📖

Your Property Bible

+

The master document for your home — every system, every shutoff, every preferred vendor, every quirk of your home. The operational map of your house, kept current. We maintain it. You can read it anytime. If you ever leave GLS, it goes with you.

📄

Signed Service Agreement

+

Your copy of the signed agreement, stored in your folder. There when you need it.

Once a Year, While You're Away

The Annual Reset

After a full summer of family, guests, and life lived in your home, we spend focused time resetting it from top to bottom. While you're gone for the season and we have time to do it right.

The Annual Reset is focused work in an empty home, after a season of heavy use. Cleaning the places regular cleaning can't reach. Testing the safety systems every responsible homeowner should check annually but almost never does. Replacing the filters and clearing the vents that quietly extend the life of every major system in the home. And building a photographic record of your home as it stands today, in case it ever matters.

A different category of work — done once a year, on purpose, for a different reason.
Part One

The Deep Clean

Kitchen
+
The kitchen accumulates more buildup than any room in the house — grease, crumbs, gasket grime, behind-appliance debris. None of it is reachable on a regular visit. Once a year, we get to all of it.
  • Every cabinet and drawer emptied, wiped inside and out, and reorganized
  • Behind and beneath the refrigerator, oven, and dishwasher
  • Inside the oven, microwave, and toaster oven — including racks and trays
  • Refrigerator interior detailed: shelves, drawers, gaskets, coils where accessible
  • Dishwasher filter cleaned, gasket wiped, interior descaled
  • Range hood and filter degreased
  • Backsplash and grout scrubbed
  • Small appliances detailed inside and out
Bathrooms
+
Bathrooms in seasonal homes develop slow buildup that regular cleaning maintains but doesn't eliminate. Once a year, we strip everything back to baseline.
  • Cabinets and drawers emptied and wiped
  • Grout scrubbed and re-sealed where needed
  • Showerheads and faucets descaled
  • Exhaust fan covers removed and cleaned
  • Mirrors, fixtures, and hardware polished
  • Behind toilets, under vanities, and along baseboards
Living Spaces
+
The detailed work that keeps a home feeling well cared for, not just clean. Reaching the surfaces that don't get touched on bi-weekly visits.
  • Baseboards, door frames, and window sills hand-wiped throughout the home
  • Light fixtures and ceiling fans dusted and detailed
  • Vents and air returns cleaned
  • Interior windows washed
  • Upholstery vacuumed and spot-treated
  • Throw pillows and blankets refreshed
Bedrooms
+
Bedrooms get reset for the next season — not just cleaned, but ready.
  • Closets organized and shelves wiped
  • Under beds vacuumed
  • Mattresses rotated and vacuumed
  • Linens laundered and stored properly for the off-season
  • Nightstand drawers wiped and reorganized
Utility & Mechanical
+
The rooms that get used the hardest and cleaned the least. Behind the washer and dryer, mudroom corners, garbage areas — these get the same attention as the rest of the home.
  • Behind and beneath the washer and dryer
  • Laundry room floor, walls, and shelving detailed
  • Mudroom and entryway reset
  • Garbage and recycling areas sanitized
Throughout the Home
+
The small details that compound into the feeling of a home that has been genuinely cared for.
  • Every surface that gets touched — handles, knobs, switches — sanitized
  • Every light bulb checked and replaced as needed
Part Two

The Safety Pass

Every responsible homeowner is supposed to test their detectors, check their extinguishers, and verify their GFCI outlets at least once a year. Almost no one does. We do — and we document every check in your Property Bible, with dates, so there's no question whether it was handled.

Smoke & Carbon Monoxide Detectors
+
Detectors are silent until they fail. Annual testing is the only way to know they're actually working. We bring fresh batteries to every Annual Reset.
  • Every detector in the home tested
  • Every battery replaced — we bring fresh stock (9V, AA, and 10-year sealed units as needed)
  • Any unit older than 10 years flagged for replacement (manufacturer-recommended lifespan)
  • Locations and dates logged in your Property Bible
Fire Extinguishers
+
Most homeowners haven't looked at their fire extinguisher since they bought it. Pressure drops over time, and an expired extinguisher is essentially a paperweight in an emergency.
  • Pressure gauge checked on every unit
  • Manufacture and inspection date verified
  • Any expired or low-pressure units flagged for replacement
  • Locations and conditions logged in your Property Bible
GFCI Outlets
+
GFCI outlets are the safety mechanism that prevents electrocution near water — kitchens, bathrooms, garages, exteriors. They quietly fail over time, and most homeowners never test them.
  • Every GFCI outlet in the home tested using the test/reset buttons
  • Outlets in kitchens, bathrooms, garages, basements, and exterior locations
  • Any failed outlet flagged for electrician follow-up
Part Three

The Filter Reset

Filters and vents are the quietest part of home maintenance — invisible until they fail, and almost always neglected in seasonal homes. Replacing them annually extends the lifespan of every major system in your home and removes one of the most common fire-safety risks no one thinks about.

HVAC
+
A clogged HVAC filter is the most common cause of system strain and premature failure. Replacing them annually as part of the Reset means you never have to think about them.
  • All HVAC return and supply filters replaced throughout the home
  • Filter sizes documented in your Property Bible for future reference
Kitchen
+
Two of the most-neglected maintenance items in any home — both directly affect appliance lifespan and energy use.
  • Range hood filters removed, degreased, and reinstalled (or replaced if disposable)
  • Refrigerator condenser coils vacuumed — extends compressor lifespan and reduces electricity use
Laundry
+
Dryer vent fires cause thousands of home losses every year and are almost entirely preventable with annual cleaning. This is one of the most important — and most overlooked — items on the list.
  • Dryer lint trap deep-cleaned
  • Dryer vent professionally cleaned with a rotary brush kit — removing the buildup that causes the majority of dryer fires
Bathrooms
+
Exhaust fans accumulate dust and lose efficiency over time. Annual cleaning keeps them working as designed.
  • Exhaust fan covers removed, cleaned, and reinstalled
Part Four

The Annual Inventory

Most homeowners couldn't list 40% of what's in their home if they had to file an insurance claim tomorrow. The Annual Inventory gives you a complete dated visual record — kept in your private Drive folder, ready if you ever need it.

The Walkthrough
+
A focused walk through every room of the home with a camera — capturing everything that matters in case it ever needs to be referenced.
  • Every room photographed from multiple angles
  • Closet and storage area contents photographed in place
  • Visible valuables, art, electronics, and finishes documented
  • Garage, basement, and exterior storage included
  • All photos uploaded to a dated folder in your Drive
What This Gives You
+
A documented record that quietly accumulates, year after year — until the day you need it.
  • A complete visual record of your home's condition, dated
  • Proof of contents and condition for insurance purposes
  • A reference for tracking changes year over year — what's aging, what's new, what's been updated
  • Permanent archive in your Drive folder

Standalone, this scope of work is a four-figure service at most cleaning companies — and most companies don't offer the safety, mechanical, or documentation work at all. For members, it's part of the annual rhythm — baked in and handled while you're away.

When you return next summer, your home isn't just clean. It's reset.

The Member Experience

What All of This
Looks Like From Your End

Here's the reality of being a member: you stop thinking about your property. Not because you don't care — because someone else is actively caring for it on a schedule you never have to manage.

Every two weeks, your home gets a full professional clean and a complete monitoring walkthrough — HVAC, water, electrical, security, exterior, interior. If we find something, you get a text with a plain-language explanation and photos. If everything's fine, you get a report confirming it. Either way, it goes into your private Google Drive folder, building a documented history of your property that grows with every visit.

During cold months, we add thermal imaging to catch what the eye can't — hidden moisture, heat loss, insulation failures — before they turn into damage. If you have cars stored at the property, we start them, check them, and keep them road-ready for your arrival.

When a storm hits Northern Michigan and you're three states away wondering what happened to your roof, you text us. We go look. We send you photos. No extra charge.

When a plumber or HVAC tech needs access because of something we've flagged, we meet them, let them in, stay while they work, and report back. You don't drive up for a service call.

When summer arrives and every cleaning company in Northern Michigan is booked solid, your schedule is already locked in. You never scramble for availability — it was reserved the day you became a member.

And when you do need something between visits — extra cleans before family arrives, a contractor that needs to be let in, a delivery that needs handling — you text us. We're not a 24/7 service. We're two people. But because you're a member, you have us on retainer for the things that come up, and we're the ones already in your home, already knowing how it runs. Those requests are quoted upfront and billed separately, and you'll always know what something costs before any clock starts.

Quick Reference
What's included, and how requests are handled.
Included in Membership
  • Bi-weekly visits — full clean and complete monitoring walkthrough
  • Thermal imaging during cold months
  • Vehicle care for stored vehicles
  • Storm checks on request
  • Emergency response — initial response on the ground
  • Anything found and addressed during a scheduled visit
  • Private Google Drive folder with full visit history
Quoted Separately
  • Extra cleans, turnovers, or deep cleans outside the bi-weekly schedule
  • Contractor meets, delivery receiving, and other between-visit requests
  • Extended vendor coordination after an emergency has been stabilized
  • Special projects and elective work outside our standard monitoring
Membership is month-to-month with 30 days notice to cancel. Full terms in the service agreement.
On a property valued at $1 million or more, the annual cost of membership is less than one percent of the asset's value — less than most property insurance premiums. This isn't an expense. It's what it costs to actively protect a significant investment instead of hoping nothing goes wrong between visits.

One team. One invoice. Two people who actually know your home. That's what membership looks like — not a list of services, but a standing relationship with the two people on the ground.

When you're ready to talk, we'd love to hear about your property. A short conversation is all it takes to know whether this is the right fit.

From Yes to First Visit

Getting Started
is Simple

Your total effort to get onboarded is about 10 minutes. We handle the rest.

1

You fill out a short intake form

We send you a link. It covers your property address, access codes, system information (furnace model, water shutoff location, alarm details), vehicle information, and any quirks specific to your home. Takes about five minutes. This becomes the foundation of your Property Bible — the document we'll reference on every visit, forever.

2

You sign the service agreement digitally

We send it electronically — you review and sign from your phone or computer in a few minutes. It covers what we do, what we don't do (we are not licensed inspectors or contractors — more on that shortly), how monitoring works, and how billing runs. We wrote it to be honest and readable, not to hide anything.

3

We build your Google Drive folder and share it with you

Before your first visit, you'll receive an invitation to your private Google Drive folder. Inside: your signed service agreement, your Property Bible, and the folders where visit reports and photos will live after every visit going forward. Accessible anytime from your phone, laptop, or tablet — wherever you are.

4

Your first visit — building your Property Bible

If you're able to be at the property for the first visit, we're happy to walk it together — locating water shutoffs, electrical panels, thermostats, alarm systems, furnace filters, confirming access details, and learning the quirks your intake form couldn't fully capture. If you can't be there, no problem — we can do a quick phone call while we're on-site to walk through anything specific, or we work with what we have and fill in the gaps over the first few visits. Either way, this is where your Property Bible comes alive.

5

Billing starts automatically on the 1st

QuickBooks handles your recurring invoice. Your membership charges on the 1st of each month; you receive an automatic receipt. You never have to remember to pay. From that point on, your only job is to check your Drive folder when you feel like it — and reach out if you ever need anything.

Common Questions

Things People
Usually Ask Us

Your service day stays the same whether you're there or not — we work around you. If you'd like to be home, you already know when we're coming, no coordination needed. If you'd prefer privacy that week, a quick text and we'll skip the visit. Monthly fee stays the same either way — you're paying for the protected spot and our year-round availability, not individual visits.

If we ever need to move a visit due to severe weather or an emergency on our end, we make it up as soon as possible — no gap in coverage left longer than necessary. We route geographically so we're never stretched across the region. Your home is never the end of a long driving day.

No — and we're upfront about that in the service agreement. We are consistent, systematic observers and coordinators. We identify visible or thermal anomalies and report them to you. We don't diagnose mechanical problems, provide formal inspections, or perform repairs. When something needs a licensed professional, we say so and we coordinate access for the repair so you don't have to drive up for it.

We're neither. Property managers typically oversee rental income, tenant bookings, and maintenance coordination for investment properties — that's not what we do. Concierge services tend to offer a broad, open-ended menu of errands and tasks with rotating staff. That's not what we do either. We have a defined scope of work: the same two people show up to your home every two weeks, clean it, monitor every major system, document everything in your Google Drive, carry a thermal camera through your home monthly during cold season, and guarantee your spot on the schedule when every cleaning company in Northern Michigan is booked solid come July. No rental management, no rotating personnel. If you need something outside our standard scope — errands, special projects, extra tasks — we're happy to help when our schedule allows, quoted and billed separately.

The system catches problems, not just us. Every visit follows a documented protocol and builds on the last one. When the same two people walk the same home every two weeks with baseline data from every previous visit, a new drip, a ceiling stain, or a temperature shift stands out — because we know exactly what it looked like two weeks ago. We also carry a FLIR thermal camera to see what the eye can't. The baseline is the whole game, and it starts on visit one.

Text us what you're thinking — extra clean before a large gathering, a special project, additional work during your stay. We quote it, you approve it, we do it. Billed separately from your membership. You always know the price before we start.

Members are scheduled before any general availability opens. In July — when every cleaning company in Northern Michigan is booked and you're trying to find someone before family arrives — your bi-weekly visits are already on the calendar. Your spot is protected because you're a member, not a customer calling around in a panic.

Yes. Membership is month-to-month with 30 days notice to cancel — no penalty, no hassle. The 30-day window gives us time to wind down your service properly and open your spot to the next person on the list. We earn your business every month by showing up and doing great work. If we're not delivering, you should go — we would tell you that ourselves.

Because we're not building something we can't do right. Twelve homes is the number where Dalton and Selena can personally know every property — how it sounds, how it smells, what's changed. That institutional knowledge is what makes us useful when something isn't right. At 40 clients with staff and rotating personnel, that's not possible anymore. The 12-home cap is a real operational decision.

Ready to Talk

Let's Find Out If
This Is a Good Fit

Dalton and Selena McNeely

Tell us about your property — where it is, how often you're there, what keeps you up at night about it. No pitch, no pressure. A short conversation is all it takes to know whether this makes sense for you.

231-881-6338
Call or Text — We Answer Both
[email protected]
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Dalton & Selena McNeely
Owners & Stewards · Great Lakes Stewardship LLC · Petoskey, Michigan